![]() I booked a package deal with Southwest Airlines for Air #4297BN and land Reservation #2EW84204 for Las Vegas. They are in Columbia, and I have requested numerous times to speak with someone local in CA and they refuse to allow me too. Run around and terrible customer service with the vacation package for land dept I have received. Photos of views from my balcony, photos of the bedroom with a window of a wall that was my view from my room.įair warning do not book southwest vacations ….This has been very frustrating with the I have emailed corporate, BB Bureau, Federal Trade commission and getting ready to email the Attorney General before i get my attorney involved. Please if you book from SW Vacations look at the reviews before buying. Looks like i will probably have to get my attorney involved in this matter SW Vacations After Travel customer service leaves it up to the resort to resolve our matter so in this case i till probably never see any compensation of any type for false advertisment. The all inclusive was a joke, service was bad i have been trying to get this resolved with SW Vacations and they are putting me on the backburner no resolution. We spent over $4000 and our vacation was ruined. I tried calling SW and no luck just be careful of what you are buying. ![]() When we went to the front desk to complain they blamed it all on SW vacations stating that they use false pics. Our bedroom was way in the back with no view so disappointing. We were suppose to have a balcony from the living room and bedroom that was a lie. The view from our balcony was no ocean but of a dirt lot. Upon arrival checking in heading to our room we walked in and our jaw dropped when we saw our room and view. We purchase a JR Ocean view Suite all Inclusive package from SW Vacations staying at Dreams Resort Spa In Los Cabos Mexico. We experienced the worst trip ever with our resort stay. Buyer beware of false advertising from SW Vacations.
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